Travel insurance

We believe that you should always have fond memories of your holiday. That’s why we offer you ERV cancellation insurance. You may also choose an optional upgrade of your insurance cover with ERV travel insurance.

Your cover before travelling: ERV cancellation insurance

Cancellation insurance is already included in your booking price. The excess for each claim amounts to 20% of the reimbursable loss. You can find further details in the terms and conditions of ERV cancellation insurance.

Your cover when travelling: ERV travel insurance

Get the most out of your insurance cover:

• Reimbursement of unused travel services and additional return travel costs if cancelled
• Reimbursement for medical treatment worldwide
• Reimbursement of search, rescue and recovery costs
• Organization and reimbursement of ambulance and luggage transport
• Luggage insurance

Premium per reservation: £30 

We recommend that you also consider the ERV travel insurance, in order to benefit from additional cover and services. You can find further details in the terms and conditions of ERV travel insurance.

Booking

ERV cancellation insurance is already included in your booking price. ERV travel insurance can be added to your accommodation booking directly during the booking process. If you have already booked your holiday you can book ERV travel insurance subsequently up until your day of arrival by calling our hotline on 0208 068 9950. 

Claim documents

In the case of loss a claim can be made by filling out the corresponding form:

• Medical and hospital costs ILLNESS
• Medical and hospital costs ACCIDENT
• Luggage – theft / robbery / miscarriage
• SOS protection for travel incidents
• Cancellation costs